user adoption is the vital area for any application and any size of the implementation. implementation and go-live will be the success for vendor who implemented the product, but real success of the customer is when user knows the application well and input the right data with out any hesitations.
at suprasoft we exclusively work on user adoption services with experienced specialists.
for saas products – we help educate the admin's and end users on new feature releases.
conducting periodic surveys on existing features.
survey reports for management.
recommendations on product enhancements to fill the relevant gaps in process.